By Tom Kiewsby/The Age/Associated Press Industrial furnace service manager Kevin Langdon said his clients were not happy with the company’s performance.
“They have been overcharging us for our work,” Mr Langdon told the ABC.
He said he would be open to taking a smaller firm into the business, but that he had not received any offers to do so.
Mr Langdon, a former member of the Australian Industry Group, said he could not understand why the companies were being charged so much for work that was “not the best we could have done”.
“The problem is that we’re trying to be creative, to keep our customers happy, and that’s a big challenge for these companies,” he said.
Mr Langdons business manager, Tom Kewsby, said it was a matter for the company.
The ABC contacted the company but did not receive a response.
Industrial furnace services, a subsidiary of Lanford Industrial Services, has not responded to questions about whether it was offering any deals to people who were overcharged.
Langford Industrial Service declined to comment.
The ABC has also spoken to employees of two other industrial furnace services businesses, but has not received a response to their stories.
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